OUR policies and procedures for handling customer information have been created with the understanding that there continues to be constant change in internet technologies. With this change also comes change in internet business methods to keep up with the technological changes. As a result, Superstacks.COM's policies and procedures are subject to change.

As we strive to provide the services requested by our clients, we constantly, collect, accumulate and store information and communications that may be deemed private or sensitive to certain individuals and/or bodies. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to SUPERSTACKS.COM by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by SUPERSTACKS.COM in the normal course of providing service.

Data Security
Superstacks.COM will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of SUPERSTACKS.COM, its partners, its employees and other customers of SUPERSTACKS.COM's services. To protect the loss, misuse, and alteration of information that is collected from customers, SUPERSTACKS.COM has necessary physical, electronic, and managerial procedures in place.

Opt Out & Modifications
Customers may opt out of receiving notices of new or upgraded products from SUPERSTACKS.COM and SUPERSTACKS.COM partners by sending a request to privacy@superstacks.com. In this request to privacy@superstacks.com. Customers must identify: service purchased from SUPERSTACKS.COM, domain name (if applicable), contact information, and the date the service was purchased. However, customers may not opt out of receiving information from SUPERSTACKS.COM, which is essential for maintaining or updating customers' accounts or system information.

All current customers may access and modify their personal information via their online personal control panel/account information page.

Domain name customers who have registered a domain name with SUPERSTACKS.COM and wish to change the Technical Contact from SUPERSTACKS.COM to another company, may log into their domain registration accounts on our website. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Disclosure of customer information and communications
SUPERSTACKS.COM will not otherwise disclose its customers' personal and account information unless SUPERSTACKS.COM has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of SUPERSTACKS.COM, its customers, or others, or where SUPERSTACKS.COM. has a good faith belief that the law requires such disclosure.

SUPERSTACKS.COM also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that SUPERSTACKS.COM stores or transmits for its customers. The circumstances under which SUPERSTACKS.COM will disclose such electronic customer communications are when:
  1. it is necessary in order to provide service to the customer;
  2. it is necessary to protect the legitimate interests of SUPERSTACKS.COM and its customers;
  3. it is required to cooperate with interception orders, warrants, or other legal process  that SUPERSTACKS.COM determines in its sole discretion to be valid and enforceable; and
  4. it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by SUPERSTACKS.COM and appear to pertain to the commission of a crime.

SUPERSTACKS.COM disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. SUPERSTACKS.COM will, however, review, delete or block access to communications that may harm SUPERSTACKS.COM, its customers or third parties. The grounds on which SUPERSTACKS.COM may take such action include, but are not limited to, actual or potential violations of SUPERSTACKS.COM Acceptable Use Policy.